Staff exceptional agents on demand and reduce costs
Access to 70,000+ qualified agents
30-minute interval scheduling
Weeks not months to scale
35% savings in operating costs
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Staff the right agents at the right time for less
Reduce response times, improve CSAT, and deliver frictionless customer interactions.
Work with top agents in the industry exactly when you need it.
Work with top agents in the industry exactly when you need it.
“Almost immediately ShyftOff’s team was able to demonstrate credibility and expert knowledge on how to solve our challenges.
Their leadership team’s attention to detail shines through. After a successful pilot, it was a no-brainer for us to continue partnership.”
Their leadership team’s attention to detail shines through. After a successful pilot, it was a no-brainer for us to continue partnership.”
— Director of
Contact Center
Contact Center
ShyftOff named finalist for Workforce Innovation of the Year
The recognition highlights ShyftOff's revolutionary smart staffing platform that transforms how contact centers access high-quality talent with significant cost savings.
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Get motivated US customer support
Our high-performing agents are incentivized to ensure your KPIs are met — or exceeded.
Lower operating costs, boost performance, and provide your customers incredible service.
Lower operating costs, boost performance, and provide your customers incredible service.
Be ready for peaks, dips and surges
Staff in 30-minute shifts. This interval precision ensures you are perfectly staffed to meet demand.
Save 35% on US contact center outsourcing
Our model eliminates shrinkage and ensures you only pay for agents’ productive time.
Try us risk-free
We’ll train your agents. They’ll get to work. No complicated implementations required.
Need more proof?
ShyftOff is designed to support high-growth startups, large enterprises, and BPOs.
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