ShyftOff's GigCX platform connects your business to thousands of the best contact center agents in the US.
The result? Your hiring challenges are over, your customers are in good hands, and your budget is intact!
.png)
.png)
Fill vacancies quickly and gain flexibility to support peak volume, busy season, and the unpredictable. All with US Agents!
Attract talented, engaged agents as an extension of your team to fix long hold times and ticket backlogs immediately.
We save over 30% for our clients vs. traditional US outsourcing. You only pay for the time we're working!
Americans in the Gig Economy
ShyftOff Applicants per Week
College Educated
Prior Contact Center Experience
.png)
Wherever you need the help, we’re there. Send calls to our queue, reach more customers, and drastically reduce wait times or missed opportunities. We can work alongside your existing contact centers, or be your all-in-one solution for a better customer experience.
Adjust in real time to changes in contact demand
Prepare for unexpected surges
Double your staff in a single day!
%20(1).png)
Our gig model for contact centers opens up tremendous possibilities for attracting and retaining top talent to support your customers. We have the tools and processes that gives you the peace of mind that your customers are always in good hands.
ShyftOff's Immersive Learning Technology
Up to 100% of customer contacts reviewed for quality
Performance-based routing
%20(3).png)
We’re built for the needs of the modern workforce. Our flexible staffing model allows your business to hire contact center agents when and where you need them! Your customers will be happier, problems will be solved, and you’ll save more than 30% compared to the outdated model you’ve gotten used to.
Productive hour pricing
100% agent productivity
Save money when volume is low!
.png)
.png)
.png)
The gig economy isn’t just for musicians anymore. Read how the gig world has taken customer service by storm and learn what it does for customer satisfaction.
Learn More
Abandoned calls can sink a business’s chances of success. Learn how call center outsourcing companies support overflow.
Learn More
Healthcare call center best practices can be the difference in how a patient views their experience. Read our top five call center tips.
Learn More.png)