Hire and retain amazing agents.

Our platform connects your contact center to thousands of highly trained and experienced agents in the US.

The result? Your hiring challenges are over, your customers are in good hands, and your budget is intact!

Solve your staffing problems

Fill vacancies quickly and gain flexibility to support peak volume, busy season, and the unpredictable.

Fix your customer experience

Long hold times and burned out agents are killing your business. Attract talented, engaged agents.

Save up to 50% in the US!

Unlike the others, you only pay us for the calls we handle, not for the time we're sitting around.

55 Million

Americans in the Gig Economy


ShyftOff Applicants per Week


College Educated


Prior Contact Center Experience

ShyftOff Platform

Unlock your full potential with ShyftOff's modern contact center


Eliminate long hold times!

Wherever you need the help, we’re there. Send calls to our queue, reach more customers, and drastically reduce wait times or missed opportunities. We can work alongside your existing contact centers, or be your all-in-one solution for a better customer experience.


Adjust in real time to changes in contact demand


Prepare for unexpected surges


Double your staff in a single day!


Put your customers in good hands. Guaranteed!

Our gig model for contact centers opens up tremendous possibilities for attracting and retaining top talent to support your customers. We have the tools and processes that gives you the peace of mind that your customers are always in good hands.


ShyftOff's Immersive Learning Technology


Up to 100% of customer contacts reviewed for quality


Performance-based routing

Lower Cost

Only pay for handled calls!

We’re built for the needs of the modern workforce. You simply pay per contact, then let experienced agents do what they know best. Your customers will be happier, problems will be solved, and you’ll save up to 50% compared to the outdated model you’ve gotten used to.


Per call or per minute pricing


100% agent productivity


Save money when volume is low!

Companies that trust ShyftOff

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Become an Agent

Join Our Community of contact center agents.

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Company Blog

Why Businesses Are Turning to U.S. Call Center Outsourcing Companies
January 19, 2022

Why Businesses Are Turning to U.S. Call Center Outsourcing Companies

Managing an in-house contact center can be harder than it seems. Learn why so many businesses have turned to U.S. call center outsourcing companies for help.

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GigCX Helps Businesses Hire the Right People
January 12, 2022

GigCX Helps Businesses Hire the Right People

Are your customer service recruiting efforts lacking? Learn how the gig economy and GigCX is making it easier than ever to hire the right people.

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How domestic call center outsourcing could help skimpflation | ShyftOff
December 27, 2021

How domestic call center outsourcing could help skimpflation | ShyftOff

Skimpflation is all over the news, but you can’t let it hurt your business. Read how our domestic call center outsourcing is the answer to your need.

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