.png)
We'll help you amaze your customers, agents, and CFO with a flexible contact center.
GET IN TOUCHContact center agents expect flexibility to choose where, when, and how much they work.
47%
of employee turnover is caused by a lack of flexibility
5x
Late Millennials & GenZ are seeking flexible jobs 5x more than everyone else
15%
Customer service agent hourly pay has increased 15% since 2019
We help contact centers adapt to agents' demand for flexibility to get better performance, higher wages, and 35% cost savings without going offshore or nearshore.
Flexible, On-Demand Contact Center Support
Staff perfectly as demand fluctuates each day, week, month, or season by connecting with our team of experienced customer care professionals who work in the gig-economy.
Top Customer Experience Professionals
Attract and retain the very best customer care professionals in the US by offering flexibility and competitive pay.
35% Cost Savings Without Leaving the US
Offset rising costs of operating in the US by 35% or more with our utilization-based pricing and efficient (i.e. flexible) staffing model.
Healthcare Technology Seeks Flexibility
Immediate performance improvement at healthcare technology company after implementing ShyftOff's flexible and secure contact center services.
Sitel Leans on ShyftOff for Tax Season
Sitel, one of the world's largest global BPOs, partners with ShyftOff to staff up and down for massive seasonal demand.
Green Energy team handles 10x more Calls
Green energy non profit, Sustainable Westchester, staffed up to handle an unexpected 10x increase in calls in just 2 days.
Every brand & BPO Needs a GigCX partner.
802 E Whiting St
Tampa, FL 33602
© 2022 ShyftOff. The ShyftOff logo is a trademark of ShyftOff. All rights reserved.