Get the best US agents for your contact center—for less

Save 35% in operating costs and power your contact center with high-performing US-based agents. The modern outsourcing solution for a better customer experience.
Trusted and loved by enterprises, startups, and BPOs

Contact centers are losing top talent.
And it’s costing you money.

You want to attract and retain the best U.S. talent for your contact center.

But the rigid schedules and extensive demands of traditional contact centers make it impossible.

Agents are too overwhelmed and under-incentivized to meet your KPIs. Which means you could be losing customers — and revenue.

Introducing gig-powered contact center outsourcing

ShyftOff gives agents the flexibility, autonomy and training they need to provide the best customer support.

You get a team of gig agents who are passionate, experienced and ready to serve.
“Almost immediately ShyftOff’s team was able to demonstrate credibility and expert knowledge on how to solve our challenges.

Their leadership team’s attention to detail shines through. After a successful pilot, it was a no-brainer for us to continue partnership.”

— Director of
Contact Center

Get motivated US customer support

Our high-performing agents are incentivized to ensure your KPIs are met — or exceeded.

Lower operating costs, boost performance, and provide your customers incredible service.

Be ready for peaks, dips and surges

Staff in 30-minute shifts. This interval precision ensures you are perfectly staffed to meet demand.

Save 35% on US contact center outsourcing

Our model eliminates shrinkage and ensures you only pay for agents’ productive time.

Try us risk-free

We’ll train your agents. They’ll get to work. No complicated implementations required.

Need more proof?

ShyftOff is designed to support high-growth startups, large enterprises, and BPOs.

Get started with ShyftOff today

Unlock high performance with the support of experienced agents based in the US