Is ShyftOff Worth It?

ShyftOff is changing the way contact centers operate.

ShyftOff’s innovative approach to contact center operations allows us to guarantee 100% productive time, all the time, with the best US-based agents. Staffing on-demand, down to every 30-minute interval, enables your contact center to significantly reduce costs while providing STELLAR service to customers.

See how ShyftOff can work for your business.

Total Agents

300

How many agents are directly supporting your customers today? (exclude managers, coaches, quality assurance, and other supporting staff)‍
We want to capture the total agents you have on the phone today.

1,000

Hourly Wage

How much do you pay your agents?
Include the average hourly wage you pay to your agents.

$13

$25

Annual turnover %

What is your annual agent turnover?
The percentage of all agents that leave a support organzation over a course of the year

300%
‍

Training Time

How many days is your new hire training?
The average amount of days it takes a new hire to train and fully onboard.

ROI Calculator

YOUR ESTIMATED MONTHLY STAFFING COST

$ 773,000

$ 845,000

WHAT YOU COULD SAVE WITH SHYFTOFF

40%

Download Report

OTHER BENEFITS WITH SHYFTOFF

Designed for Staff Surge Capacity

Access Top 10% of Agent Talent

US-Based Workforce

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