Schedule the perfect number of agents at every interval

ShyftOff’s flexible model enables contact centers to schedule agents down to the 30-minute interval—ensuring optimal coverage.

A flexible solution to meet customer demand

A model designed to scale agents during peaks, dips, surges, and seasonality

Achieve day-of and seasonal flex to provide customers with prompt service.

Schedule the right amount of agents every time, all the time.

Never miss service levels ever again

Gone are the days of understaffing or overstaffing. The only gig-powered model that enables you to improve staffing utilization.

Agent scheduling simplified

We make it easy to scale talent when you need it. Our US-based agents are qualified, trained, and ready to support your contact center.

Why should my contact center go gig?

Without Gig Power

  • High-performing talent isn’t attracted to the rigid schedules of traditional contact centers
  • Hiring the best agents is hard, expensive and time-consuming
  • Pay for training, onboarding and non-productive time
  • Traditional scheduling makes it hard to staff perfect every time
  • Providing reliable support is IMPOSSIBLE
  • Turnover is INSANE

With Gig Power

  • High-quality U.S.-based agents LOVE the flexibility and autonomy gig work offers
  • We have a pool of amazing talent and use AI to find the best agents for your business
  • Only pay for productive time—and save 35% on your contact center costs
  • 30-minute scheduling ensures you always meet customer demand
  • Be ready for peaks, dips and seasonal surges
  • Turnover is almost eliminated

Need more proof?

ShyftOff is designed to support high-growth startups, large enterprises, and BPOs.

The benefits of ShyftOff’s Platform

Hire US-Based Agents

How it works

Staff Perfectly

How it works

Reduce Costs

How it works

Workforce Management

How it works

Get started with ShyftOff today

Unlock high performance with the support of experienced agents based in the US

Frequently Asked Questions