Schedule the perfect number of agents at every interval
Be there for customers when they need you most.
ShyftOff’s flexible model enables contact centers to schedule agents down to the 30-minute interval—ensuring optimal coverage.
ShyftOff’s flexible model enables contact centers to schedule agents down to the 30-minute interval—ensuring optimal coverage.
See how easy scheduling can be
How interval precision simplifies your staffing
Stop worrying about under-or overstaffing
Never miss service levels again. You’ll always have a bank of agents ready to provide the best customer support.
Schedule the right amount of agents every time, all the time.
Schedule the right amount of agents every time, all the time.
Achieve perfect scheduling
30-minute shifts give agents the flexibility they need to ensure they’re able to meet customer demand.
Achieve day-of and seasonal flex to provide customers with prompt service. Any time. Any day.
Achieve day-of and seasonal flex to provide customers with prompt service. Any time. Any day.
Get a fully trained team
We’ll build you a team of experienced U.S. agents. We’ll also train them at no extra cost!
Our US-based agents are qualified, trained, and ready to support your contact center.
Our US-based agents are qualified, trained, and ready to support your contact center.
Why should my contact center go gig?
Without Gig Power
- Traditional scheduling makes it hard to staff perfect every time
- Hiring the best agents is hard, expensive and time-consuming
- Pay for training, onboarding and non-productive time
- Traditional scheduling makes it hard to staff perfect every time
- Providing reliable support is IMPOSSIBLE
- Turnover is INSANE
With Gig Power
- High-quality U.S.-based agents LOVE the flexibility and autonomy gig work offers
- We have a pool of amazing talent and use AI to find the best agents for your business
- Only pay for productive time—and save 35% on your contact center costs
- 30-minute scheduling ensures you always meet customer demand
- Be ready for peaks, dips and seasonal surges
- Turnover is almost eliminated
Need more proof?
ShyftOff is designed to support high-growth startups, large enterprises, and BPOs.
The benefits of ShyftOff’s Platform
Frequently Asked Questions
How can I be sure gig agents are right for my business?
How reliable are gig agents?
Can your agents handle specialized industries like insurance and healthcare?
Can you handle complex call types?
How do you find your agents?
What equipment do your agents use?
What’s it like being the coolest contact center solution ever?