The Best Contact Center Outsourcing Option For Your Business

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Running an in-house call center is expensive, complex, and distracting you from your core business.

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The Classic Approach

Traditional BPOs excel at handling large, steady volumes. However, they typically have less flexibility to scale up or down quickly. They usually require long-term commitments and are most cost-effective when using offshore talent.

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ShyftOff's Approach
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ShyftOff's approach leverages a modern workforce of highly specialized and experienced gig-based agents that work remotely. Our model attracts the best agents because they get to choose their own hours.

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As a result, ShyftOff offers unparalleled flexibility and can scale up agents within days rather than weeks. Agents are experienced to cover everything from routine interactions to highly complex work. With a modern workforce, contact centers only pay for productive time, eliminating the cost of idle agents and wasted budget.

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