GigCX Service
and Platform

Eliminate hold times
Flex up & down for peaks
Attract the best agents
Stop wasting money

Our features

Immersive Learning

Robust learning tech & processes designed for gigcx agents. Level up agent knowledge and speed of onboarding.

Fast & Flexible

Fix staffing problems in days by connecting to thousands of highly skilled contact center professionals.

100% US Based

For now, we're focused on supporting US companies improve their CX while attracting & retaining the best agents.

Real Time Response

The gig economy is known for surge response when volume is high. We can double our staff in a single day!

Quality Assurance

You'll feel confident that your customers are in good hands. ShyftOff leads in quality tech, analytics, and performance.

Per Call Pricing

Perfect efficiency and utilization at all times! Our pricing is per call, ensuring you never pay for unproductive time.

Explore your options

Let's have a quick chat to see if a gig cx model is right for your contact center.

Speak with an Expert

How to Partner with ShyftOff

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ShyftOff GigCX BPO

Outsource all or part of your contact center with ShyftOff to get the full benefit of the gig economy in your contact center.
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Best option for contact centers

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Fully managed service

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Guaranteed performance

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Sales, Service, and Tech Support

Get Started
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ShyftOff GigCX Tech

Add ShyftOff's GigCX technology and processes to your existing contact center. We will help you extend your current operations to included GigCX.
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Best option for BPOs

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Integrate gig tech to BPO ops

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Address hiring shortages

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Increase profitability

Get Started
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Basic

$
0
/yr
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Get Free Trial
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Standard

$
480
/yr
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Get Started
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Enterprise

$
960
/yr
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Get Started