Director of Sales

Tampa, Florida

About the Role

ShyftOff is a flexible, on-demand contact center platform that matches businesses with the best CX talent. We are revolutionizing the traditional contact center model by allowing businesses to staff contact centers on-demand with the top US talent–without the overhead of HR, workforce management, or recruiting. We make it easier for businesses to scale up or down their contact center operations to meet supply demand and surge response.

As ShyftOff’s Director of Sales, you will be responsible for bringing in new customers to grow the business, as well as managing all sales operations.  You will develop and maintain a sales pipeline, and use data analysis to measure sales results and identify trends and opportunities. You will be expected to understand the competitive landscape, and use that knowledge to develop competitive strategies that help us stand out from the crowd. As an early sales hire, you will have the opportunity to design and run our sales programs and build a sales team over time.

We’re looking for someone who understands B2B sales & marketing. Contact center industry experience is a must. ShyftOff is headquartered in Tampa, FL and we’d prefer to build the team locally.

You’ll succeed at ShyftOff if…
We’re looking for someone who…
Compensation, Benefits, & Perks

We provide competitive compensation, a fun and collaborative culture, and our benefits include medical, dental, and vision insurance. This role will include a mix of base compensation plus a competitive commission plan.

About the Hiring Process

Our hiring process is thoughtful and respectful of your time. We'll only schedule an interview if we're confident you have the experience necessary to succeed in this role.

Why you should join ShyftOff

Traditional contact centers use outdated technology, they struggle to find great talent, they’re difficult to operate, and VERY expensive. ShyftOff’s innovative contact center platform is the next generation of contact center technology:

As an early Sales hire, you’ll have the opportunity to work on and shape our sales & go-to-market strategy. We’re profitable, growing fast, and backed by an amazing group of investors based in Tampa/Miami and Atlanta.

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802 E Whiting St
Tampa, FL 33602

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